This page explains how you can request readout enhancements

About Invoice Data Capturing

The OCR (Optical Character Recognition) engine works best on well-structured, high-quality invoices. For example, to capture the invoice date, a label such as “Invoice Date” should be present. When this label is detected, the OCR engine searches to the right and below it to locate the actual date. In general, invoices with clear layouts and good readability deliver the best results.

Line items are recognized even when a table spans multiple pages. However, recognition quality for line items is usually lower than for header-level fields, since table formats vary widely. Inaccurate line-level capture can also increase the time needed for corrections. If preferred, you can disable line-level capturing on the vendor record.

When overall data quality is insufficient layout-specific OCR training can be initiated.

Report Data Capture Quality Issues

During editing the Vendor Bill record, in create mode, click "Report Data Quality Issue". This button is only visible when:

• The vendor bill was scanned through ZoneCapture OCR
• The Subsidiary field is populated
• The Vendor field is populated (if not populated automatically, please select manually)

• On the new screen that opens after clicking the button, enter as clearly as possible what wasn't recognized correctly. When done submit your request.

• This is not a support ticket.
• Submissions do not have an SLA and they are not tracked for individual resolution.

Please create only one Data Quality case per Vendor. The training is applied on all future PDF invoices from a certain supplier that sends the similar PDF layout. Creating multiple Data Quality cases for one Vendor leads to the duplicates in our system and slowing the resolution time.