Zone Vendor Portal is no longer available for purchase. For expanded vendor onboarding capabilities, please contact your Account Manager to learn more about ZoneProcure Vendor Management.
This article explains how data is synchronized between NetSuite and the ZoneCapture Vendor Portal, detailing both the initial setup data and ongoing scheduled syncs.
Note: Clicking on the images within this guide will enlarge them for better viewing.
Initial Data Synchronisation
Your Master Account data is synchronized from NetSuite to the Vendor Portal only once.
This one-time sync of your Company Information (found in NetSuite under Setup > Company > Company Information) is performed automatically during the installation of a new Vendor Portal instance via the Setup Assistant.
⚠️ Important Note: Following this initial synchronization, the Company Information remains static between your NetSuite account and the Vendor Portal. Any subsequent changes made to this information in either system will not be mirrored in the other. This means you must manually update both systems if your company details change to avoid data discrepancies.
Company Information on NetSuite:
Company information synced to Vendor Portal:
Scheduled Data Synchronisation
Once the initial setup is complete, standard data synchronization between the Vendor Portal and your NetSuite account happens automatically at regular intervals.
From NetSuite to the Vendor Portal: Fresh data from your NetSuite account is automatically synchronized to the Vendor Portal every 10 minutes.
From the Vendor Portal to NetSuite: Conversely, any data changes made directly within the Vendor Portal trigger an immediate synchronization to update your NetSuite account.